Returns & Exchanges

We want you to love your SZA Official Store apparel; however, if you are not completely satisfied, you may return or exchange eligible items within 30 days of delivery. All returned merchandise must be in original, unworn condition with all tags attached to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging and include the printed return authorization form inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing