Frequently Asked Questions

Everything you need to know about shopping at the SZA Official Store.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the United States. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy for apparel?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition merchandise may be final sale.

How do I know which size to order?

Each product page features a detailed size guide with measurements. We recommend comparing these measurements to your favorite garments at home to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my shipment?

Yes. Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you restock items that are sold out?

Many of our collection pieces are limited runs. However, we occasionally restock popular items. We recommend signing up for our newsletter or following our social media for restock alerts.